I have been a cus­tomer of Fib­er­tel for my broad­band needs for sev­er­al years. Their ser­vice has not sucked bad, even if I had a few prob­lems in the past.

How­ev­er, a month ago, I de­cid­ed to switch to a com­pet­ing ser­vice for a good rea­son: it's much much much cheap­er [1]

Since I am not stupid, I can­celed late with Fib­ertel, so I would have a full month of over­lap­ping ser­vice. I thought hey, maybe I would come back if the new ser­vice sucks [2]

What hap­pened next has been in­creas­ing­ly an­noy­ing.

First Fib­er­tel called the per­son who con­tract­ed the ser­vice (not me). That's rea­son­able.

Then they called me to ask me why I was can­celling. I exlained that the oth­er ser­vice is (all things con­sid­ered) about 75% cheap­er for the same per­for­mance. I sup­pose that's rea­son­able too.

What start­ed be­com­ing less and less rea­son­able are the next 5 call­s, each of­fer­ing cheap­er rates, but still more ex­pen­sive than my new ser­vice.

What was not rea­son­able was that they start­ed call­ing to tell me tech­ni­cal­ly un­sound bull­shit to scare me in­to their ser­vice again.

What is def­i­nite­ly not rea­son­able is that they called me 6 times, even af­ter I told them to stop call­ing me in the third cal­l.

What is in­cred­i­bly stupid and an­noy­ing was that they de­cid­ed to block my in­ter­net ac­cess in or­der to show me an ad about the same of­fers I AL­READY DE­CLINED and un­til I clicked that ad I could not use the In­ter­net.

What is freak­ing nuts is that be­cause I have an ac­cess point I could­n't see the sa­tan-­damned ad, so I was left with­out in­ter­net un­til:

• I re­­moved the ac­cess point

• Hooked my note­­book to the ca­ble mo­­dem

• Got re­­jec­t­ed by it

• Hooked back the AP

• Got the MAC from it

• Faked my note­­books MAC

• Clicked the Cthul­hu-pissed ads

• Hooked back the AP

• Un-­­faked my MAC

So, I need­ed to spend an hour do­ing this.

There­fore, dear Fib­ertel, your com­pa­ny al­so pro­vides ca­ble TV. I am pissed at you. I have de­cid­ed to buy ser­vice from Di­recTV ex­clu­sive­ly to piss you of­f.

Yup, I, who have been pay­ing you ev­ery month $230 for years, will pay you $0 next month. I could have paid you $100, but no, you had to be ass­es about it. You could­n't let me go. Well, I do not like be­ing pestered. I do not like that you act­ed like a spurned 17-year old [3]

Fib­ertel, I kin­da liked you, but my opin­ion of you has gone low­er.

Al­so, any Fib­er­tel cus­tomers out there: if you ask to can­cel the ser­vice say­ing you switch be­cause of the price, they will of­fer you 3Mbps for a year for $79. If you say no, they will of­fer you 3 free month­s.

That's a $600 sav­ing, so go ahead and take their mon­ey.